How fast does lofirmo.com reply to an inquiry?

Inquiries received during office hours are normally answered the same working day. For urgent matters, the phone number is +34 910 606 161.

Does lofirmo.com do product demos?

Yes: given the use case and volume, a guided demo of the platform is arranged. It can also be tried for free with the welcome credits included on sign-up.

You'll talk to a person who knows this stuff.

Q: Where is lofirmo.com located?

In Madrid, Spain. The whole team, support included, works from Spain and the platform operates in accordance with the GDPR and the ISO 27001 certification.

No robots in between: tell us what you need to certify, sign or verify, and someone from the team who knows the product inside out will get back to you. During office hours, Monday to Friday.

+34 910 606 161 Write to us

Trust Service Provider Qualified Timestamping ISO 27001 & ISO 9001 Human support · +34 910 606 161

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What do you need? The more context you give us (volume, industry, deadlines), the more useful our first reply will be.

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By phone

+34 910 606 161

Monday to Friday, during office hours. No endless recorded menus: a person picks up.

Already a customer?

The fastest route is support from your own dashboard, with your inquiry linked to your account. Log in here.

High volume?

If you notify, sign or verify at scale, there is a direct lane with its own terms: request a proposal on the enterprise accounts page.

Rather see it in action?

Ask for a guided demo and we'll walk you through the platform with your use case on the table. Tell us about it in the form.

Who we are

lofirmo.com is the trust services platform of ASETEC Ingeniería de Sistemas, S.L. (registered trademark MENSATEK), a Spanish company founded in 1998 and headquartered in Madrid. Get to know us.

Before you write

We might already have your answer

How fast do you reply? +

Inquiries received during office hours are normally answered the same working day. If your matter is urgent, call us directly at +34 910 606 161.

Do you do product demos? +

Yes. Tell us in the form about your use case (what you want to certify or sign, and at what volume) and we'll arrange a guided demo of the platform. You can also create a free account and try it on your own with the welcome credits.

I have technical questions about the API — is this the right place? +

Yes: describe the integration you have in mind and your inquiry will reach the technical team. If you're already a customer, open the inquiry from your dashboard's support area so it stays linked to your account.

Where are you located? +

In Madrid, Spain. The whole team — support included — works from Spain, and the platform operates in accordance with the GDPR and our ISO 27001 certification.

Free account · no card required

Shall we talk it over today?

Call +34 910 606 161 or leave your inquiry in the form: a member of the team will get back to you.

Create free account Request a demo

Prefer to talk it through? +34 910 606 161 · Monday to Friday